How do I cancel a print job that is stuck in the queue?
You'll be able to: Clear stuck printer queues and cancel unresponsive print jobs
- Risk
- Safe to try
- Windows
- Windows 11 · Windows 10
Filed under Fix a problem
The steps
- 1
Look at the notification area in the bottom-right corner of your taskbar near the clock. A small printer icon appears while print jobs are pending or actively processing.
Why do print jobs get stuck?
If the printer runs out of paper, gets turned off, or loses Wi-Fi connection, Windows holds the documents in an internal queue and pauses all subsequent print requests.
- 2
Double-click the printer icon (or open Settings > Bluetooth & devices > Printers & scanners and click Open print queue). A window titled with your printer name opens, listing every pending document in order.

- 3
Right-click the stuck document and click Cancel (or click Printer in the top menu > Cancel All Documents). A confirmation dialog asks whether you are sure you want to cancel the print job.
- 4
Click Yes to confirm. The Status changes to "Deleting" and the stuck job clears completely from the queue, allowing your printer to work normally again.
It looks different on my screen
In Windows 10, open Control Panel > Devices and Printers, right-click your printer, and click See what's printing.
Did this work?
Updated 2026-08-30اقرأ بالعربية