Fix a problem

Fix common Windows problems with clear steps for beginners. Find help with slow computers, Wi-Fi, sound, Bluetooth, printers, and frozen apps. 18 topics

• 1mWhy won't my Bluetooth headphones or mouse connect to my PC?1m · Reconnect an unresponsive Bluetooth accessory by turning Bluetooth off and on or re-pairing
• 1mHow do I cancel a print job that is stuck in the queue?1m · Clear stuck printer queues and cancel unresponsive print jobs
• 1mHow do I close an app that is frozen and will not close?1m · Force close a frozen or unresponsive application
• 2mWhy is my computer running so slow?2m · Diagnose and fix a slow computer
• 45sHow do I find my computer's local IP address?45s · Find your computer's local IPv4 network address in Windows Settings or Command Prompt
• 1mWhy does my screen look blurry or stretched?1m · Fix display resolution and blurry screen scaling
• 1mWhy is my screen upside down or sideways?1m · Rotate your screen orientation back to normal
• 2mWhat do I do if my computer is completely frozen and nothing moves?2m · Safely unfreeze an unresponsive PC using shortcut resets or a physical power shutdown
• 2mWhy is my microphone not picking up my voice?2m · Fix microphone input and sound recording issues
• 1mHow do I find and mute a browser tab playing sound?1m · Identify and silence any browser tab making unexpected audio without closing it
• 2mWhy is there no sound coming from my computer?2m · Troubleshoot and restore computer audio
• 2mWhy does my printer say offline when it is turned on?2m · Reconnect an offline printer and resume printing
• 1 minHow do I stop my web browser from using all my computer's memory?1 min · Enable Memory Saver and tab sleeping in Chrome and Edge to free up gigabytes of RAM and speed up your PC
• 1mHow do I get back a browser tab I closed by accident?1m · Instantly restore accidentally closed browser tabs and lost web pages
• 30sWhat should I do if my screen flickers or freezes for a moment?30s · Reset and restart the graphics driver without rebooting your computer
• 30sWhy is my keyboard typing the wrong language or symbols?30s · Fix keyboard language switching and correct input layout confusion
• 30sHow do I safely remove a USB drive without corrupting my files?30s · Safely eject USB flash drives and external disks to prevent data loss
• 2mWhy does my Wi-Fi say connected but web pages will not load?2m · Fix connected but no internet Wi-Fi issues